Client experience and delivery
Build consistent ways to onboard clients, communicate with them, and deliver personalized follow-up. Make your existing knowledge and resources easier to use throughout the client relationship.
Build a business that takes care of you, too.
AI and operations consulting for wellness businesses.
LB Consulting helps wellness businesses improve operations and use AI across marketing, sales, content creation, and client delivery.
Depending on what you need, I can train your team, improve a process, or help put a system into use, such as a personalized client follow-up workflow. We work together to support your clients without every day-to-day task depending entirely on you.
Complimentary · 30 minutes · With Laura
Where I can help
For wellness brands, coaches, practitioners, studios, retreat businesses, and wellness-focused hospitality.
Knowledge, content, and offerings
Organize your expertise into a foundation for content, courses, memberships, and paid resource libraries. Develop repeatable workflows for creating and updating those materials, with marketing, sales, and webinar funnels that support your offerings.
Team capability and operations
Help your team use AI in their actual work, with clear guidance and ownership. Improve the workflows behind the business so information, responsibilities, and next steps are easier to manage.
The starting point depends on your business. That might be an assessment, practical training, or help implementing a specific system.
Explore servicesClient work
Wellness practitioner
An estimated 5+ hours saved each week.
For one wellness practitioner seeing three to four clients a day, finding resources and writing follow-up messages took around 30 minutes per client.
I built a connected resource library and personalized follow-up workflow in the practitioner’s voice. Preparation now takes approximately 10 minutes of deliberate human review per client.
At three to four clients a day, five days a week, the approximately 20 minutes saved per client represents an estimated five to nearly seven hours a week.
The practitioner retains responsibility for checking that the communication and resources are right for each client.
Read the Wellness Practitioner case studyThis is one client example, not a guarantee of results for every business.
Working with Laura
I spent over 20 years producing fashion shows and events for some of the world’s leading luxury brands. I loved the creativity, energy, and people. I also knew the late nights, constant travel, and pressure of an industry that rarely slows down.
As I started paying closer attention to my own health and well-being, I began questioning how I wanted to live and work. That ultimately led me to move from New York City to the Azores, where I made a conscious decision to change the pace of my life and make my well-being a priority.
When I started working with AI, I thought about the nights I had spent at 2 a.m. updating spreadsheets, schedules, and emails. I could see how much of that work could be handled differently.
I began building systems for my own businesses and bringing that experience into my consulting. Producing Human Garage’s World Tour also connected my production background with my growing involvement in wellness.
I understand the ambition to build a successful business. I also know why it matters to have a life outside it. That perspective shapes the work I do with every client.
Let’s talk about your business.
Tell me what’s taking up your time and what you’d like to improve. We’ll use the call to work out where to start.
Complimentary · 30 minutes · With Laura